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asked in Software & Apps by Super* (7.5k points)
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How can I contact Tala Mkopo Rahisi? Tala Kenya Mkopo Rahisi contacts?Where to get Tala Mkopo phone numbers?Where can I find mkopo Rahisi premises location in Kenya? These are some of the questions Loans Kenya have been receiving from Tala Kenya customers since the Mobile loan apps in Kenya post went live.

On average, as the Loans Kenya founder,I receive more than 20 direct calls,30 short messages and 20 emails daily from Kenyans using Tala Kenya, formerly Mkopo Rahisi financial services.With a strong quest to help Kenyans,I have been contacting Tala on behalf of their own clients seeking for help or presenting complaints since early this year through their Facebook page.


When I thought Kenyans should be contacting Tala directly so that they can get first hand information and also minimize the calls I receive asking for Tala services,I wrote them a message asking for their contacts especially the mobile phone number.When they replied I felt I should share.

Tala Kenya - Formerly Mkopo Rahisi Contacts 

This is the Text from Tala Kenya;

We are a remote lending company, we communicate with customers using Facebook, email and in app chat.

From the above reply,I found that Kenyans consuming Tala quick mobile loan product should use the below three ways to contact Tala.Important! Clients should forget about making direct calls or physical Tala premises visiting.
 

  1. Kenyans can contacts Tala through the Facebook page Tala-formerly Mkopo Rahisi
  2. Kenyans can send an email to Tala through the email address;hellokenya@talamobile.com 
  3. Kenyans can use the in app chat platform to contact Tala.
  4. UPDATE: Tala customers can now also send SMS to 21991 to get help.
  5. UPDATE:Tala customers can also now send direct messages (DM)  Tala Twitter handle.

The above are the ways a Tala client can reach the lender to present any complaints or seek for any other help.

1 Answer

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answered by
I paid my loan but to wrong account number and I need ur help
commented by
Please contact Safaricom for advise. The money can be reversed by to you.

Safaricom customer care contacts: call 234 or 100
commented by
Please I was paying my loan but I put wrong account what can I do

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