Safaricom Postpay Packages 2022

Safaricom Postpay Packages 2024

Safaricom Postpay Packages 2022

How To Join Postpay Safaricom

Caption text

Kshs. 1,050 Per Month	Kshs. 2,100 Per Month	Kshs. 3,150 Per Month	Kshs. 5,200 Per Month	Kshs. 10,430 Per Month
5 GB Worry Free Data	15 Worry Free Data	25 Worry Free Data	Worry Free Data*	Worry Free Data*
400 Worry Free Minutes	1,000 Worry Free Minutes	1,500 Worry Free Minutes	2,500 Worry Free Minutes	Worry Free Minutes
Worry Free SMS	Worry Free SMS	Worry Free SMS	Worry Free SMS	Worry Free SMS
*FUP	*FUP	*FUP	*FUP	*FUP

How To Join Safaricom Postpay

Sign yourself up to PostPay anywhere you are in these easy steps:

STEP 1

Open up or download mySafaricom app and click on PostPay plans

STEP 2

Set your monthly limit

STEP 3

Submit your e-mail address

STEP 4

Purchase a plan of your choice

Frequently Asked Questions

What is Safaricom PostPay?

PostPay is a tariff that allows you to use now and pay later.

The PostPay tariff on sign up allows you to set a preferred monthly credit limit with a minimum allowable limit of 1,000.

Who is eligible for Safaricom PostPay

PostPay is open to all Safaricom pre-pay customers with the exception of corporate accounts.

What are the benefits of the New PostPay?

It’s easy to join via mySafaricom App and USSD *544#. Not only do you get Bundles that offer Minutes, SMS and Data, you can also increase and decrease your limit. You can exit PostPay via mySafaricom App and USSD *544#. The bundles have no-expiry

How can I sign up for PostPay On mySafaricom APP?

On the mySafaricom app select the icon PostPay. You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA. You will be prompted to enter your email address for billing purposes. Select a PostPay bundle plan. Accept terms and conditions. You will receive a notification that your line has been moved to PostPay. On USSD *544#? Dial *544# select the option to select is Join PostPay. You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA. You will be prompted to enter your email address for billing purposes. Select a PostPay bundle plan. Accept terms and conditions. You will receive a notification that your line has been moved to PostPay. What are the plans on the New PostPay? The bundles have no expiry date The minutes can be used to make international calls to China, India, Canada and the USA The unlimited resources are subject to fair use policy Will the bundles expire? No, the PostPay bundles do not have an expiry date.

Can I purchase a bundle with my credit limit? Yes you can use your credit limit to buy a plan.

Will I accumulate storo bonus upon purchase of PostPay Bundles? No. Once on PostPay you will not accumulate Storo Bonus.

What can I use this bundle for? You can use the bundles to make calls from Safaricom to Safaricom and Safaricom to other networks and SMS to Safaricom Subscribers and other networks. You can also surf the internet with data. The minutes can also be used for international calling to India, China, USA and Canada.

Can I buy the bundle more than once in a month?

No. You can only buy once. You can not have multiple subscriptions

What happens when I exhaust my bundle in the middle of the month? You will be charged an out of bundle rate of Kshs. 2.30 for calls and Kshs. 1.30 for data. This is only applicable once the bundles run out, you can also purchase other bundles with expiry or non expiry on *544#. If you have already hit your credit limit, you will have to make a payment via MPESA to you account and then proceed to buy a different bundle of your choice. You can also use out of bundle at your preferred PostPay rate Will the bundle auto renew? Yes, the bundle will auto renew every 1st of the month.

Can I use the bundle for international calls?

Yes, you can use it for international calling to USA, Canada, China and India.

Can I use it for Roaming?

No, the PostPay bundles cannot be used for roaming.

Will I earn Bonga points if i purchase PostPay Bundles?

Yes , you will earn Bonga points when you purchase the plans.

Can I 'Sambaza' or transfer resources (bundles and minutes)?

No, you cannot transfer/Sambaza your resources.

What is the priority in usage?

Priority will be for resources (bundles and minutes) that expire.

What happens if I have activated Data Manager and I join PostPay?

Data Manager service will still remain active after joining PostPay

I recently moved my line to PostPay, when should I expect to get my bill?

The bill will be sent to the email address you provided on sign up on the 3rd of every month. Please ensure you settle your bill by the 16th of the month to avoid being disconnected from the PostP tariff.

What happens if I join and buy a PostPay Bundle after the 1st of the month?

If you sign up after the 1st of the month the amount and resources will be prorated and will not expire. On the 1st of the next month you will receive full (bundles and minutes).

Will I be alerted in the event my bundle is about to exhaust?

Yes, you will receive a notification when your data is about to run out,the messages will be sent when you have 500MB, 75MB and 2MB.

Will I be alerted in the event my bundle is about to exhaust? Yes, You will receive a notifications when your data is about to run out, the messages will be sent when you have 500MB, 75MB and 2MB.

How do I stop auto-renewal?

To stop auto renew simply dial *544# and select stop auto renew. You will no longer be able to enjoy the preferential PostPay out of bundle rates. Once the bundle runs out normal data and voice rates will apply.