Safaricom Postpay Packages 2022
Safaricom Postpay Packages 2024
| Kshs. 1,050 Per Month | Kshs. 2,100 Per Month | Kshs. 3,150 Per Month | Kshs. 5,200 Per Month | Kshs. 10,430 Per Month |
|---|---|---|---|---|
| 5 GB Worry Free Data | 15 Worry Free Data | 25 Worry Free Data | Worry Free Data* | Worry Free Data* |
| 400 Worry Free Minutes | 1,000 Worry Free Minutes | 1,500 Worry Free Minutes | 2,500 Worry Free Minutes | Worry Free Minutes |
| Worry Free SMS | Worry Free SMS | Worry Free SMS | Worry Free SMS | Worry Free SMS |
| *FUP | *FUP | *FUP | *FUP | *FUP |
How To Change From Postpaid To Prepaid Safaricom
How to join Safaricom PostPay
- Individual Safaricom PostPay subscribers will dial *544# or *100#.
- Select “Join PostPay”.
- Select subscribers will be informed of their monthly limits and they can opt to join PostPay with limits allocated or enter their preferred limits.
- Individual subscribers who input monthly limits greater than what they have been allocated will be required to top up the difference as deposit.
- Individual subscribers with no limits allocated will be required to input their preferred limits. The deposit payable will be equivalent to the limit that customer has input).
- You will then proceed to enter your e-mail address, accept to post-pay terms and conditions and join PostPay.
- Safaricom will migrate you to PostPay. You can access customer care through *200#.
- Your monthly bill will be sent through SMS and email.
- Payment will be required by the 5th day of every month.
- We will send you notifications on the 2nd, 3rd, 4th and 6th of the month.
- Once you pay, you will receive a notification confirming successful payment.
- On 7th day after due date, subscribers who have not paid their bills to receive a notice to disconnect.
- If you pay through M-Pesa after disconnection, you will be reconnected within 20 minutes.
Safaricom Postpay Paybill
How to pay for the PostPay service
- You can make payment through any of the following channels: M-Pesa through Safaricom PostPay PayBill 200200,Bonga points via PayBill 200200.
- Subscribers who remain in default 90 days after the due date will automatically be terminated on the Service and transferred back to PrePay.
- Safaricom will forward your details to CRB if you remain in default 106 days after due date.
- CRB listing will be done 120 days after the due date.
Safaricom Postpay Unlimited Data
Safaricom Postpay Number
Safaricom Postpay USSD
Individual Safaricom PostPay subscribers will dial *544# or *100#.
How To Join Postpay Safaricom
How To Join Safaricom Postpay
Sign yourself up to PostPay anywhere you are in these easy steps:
STEP 1
Open up or download mySafaricom app and click on PostPay plans
STEP 2
Set your monthly limit
STEP 3
Submit your e-mail address
STEP 4
Purchase a plan of your choice
Frequently Asked Questions
What is Safaricom PostPay?
PostPay is a tariff that allows you to use now and pay later.
The PostPay tariff on sign up allows you to set a preferred monthly credit limit with a minimum allowable limit of 1,000.
Who is eligible for Safaricom PostPay
PostPay is open to all Safaricom pre-pay customers with the exception of corporate accounts.
What are the benefits of the New PostPay?
It’s easy to join via mySafaricom App and USSD *544#. Not only do you get Bundles that offer Minutes, SMS and Data, you can also increase and decrease your limit. You can exit PostPay via mySafaricom App and USSD *544#. The bundles have no-expiry
How can I sign up for PostPay On mySafaricom APP?
On the mySafaricom app select the icon PostPay. You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA. You will be prompted to enter your email address for billing purposes. Select a PostPay bundle plan. Accept terms and conditions. You will receive a notification that your line has been moved to PostPay.
Safaricom Postpay USSD *544#?
- Dial *544# select the option to select is Join PostPay.
- You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.
- You will be prompted to enter your email address for billing purposes.
- Select a PostPay bundle plan.
- Accept terms and conditions.
- You will receive a notification that your line has been moved to PostPay.
What are the plans on the New PostPay?
- The bundles have no expiry date
- The minutes can be used to make international calls to China, India, Canada and the USA
- The unlimited resources are subject to fair use policy
- Will the bundles expire?
- No, the PostPay bundles do not have an expiry date.
Can I purchase a bundle with my credit limit?
Yes you can use your credit limit to buy a plan.
Will I accumulate storo bonus upon purchase of PostPay Bundles?
No. Once on PostPay you will not accumulate Storo Bonus.
What can I use this bundle for?
You can use the bundles to make calls from Safaricom to Safaricom and Safaricom to other networks and SMS to Safaricom Subscribers and other networks. You can also surf the internet with data. The minutes can also be used for international calling to India, China, USA and Canada.
Can I buy the bundle more than once in a month?
No. You can only buy once. You can not have multiple subscriptions
What happens when I exhaust my bundle in the middle of the month?
- You will be charged an out of bundle rate of Kshs. 2.30 for calls and Kshs. 1.30 for data. This is only applicable once the bundles run out, you can also purchase other bundles with expiry or non expiry on *544#.
- If you have already hit your credit limit, you will have to make a payment via MPESA to you account and then proceed to buy a different bundle of your choice. You can also use out of bundle at your preferred PostPay rate
Will the bundle auto renew?
Yes, the bundle will auto renew every 1st of the month.
Can I use the bundle for international calls?
Yes, you can use it for international calling to USA, Canada, China and India.
Can I use it for Roaming?
No, the PostPay bundles cannot be used for roaming.
Will I earn Bonga points if i purchase PostPay Bundles?
Yes , you will earn Bonga points when you purchase the plans.
Can I 'Sambaza' or transfer resources (bundles and minutes)?
No, you cannot transfer/Sambaza your resources.
What is the priority in usage?
Priority will be for resources (bundles and minutes) that expire.
What happens if I have activated Data Manager and I join PostPay?
Data Manager service will still remain active after joining PostPay
I recently moved my line to PostPay, when should I expect to get my bill?
The bill will be sent to the email address you provided on sign up on the 3rd of every month. Please ensure you settle your bill by the 16th of the month to avoid being disconnected from the PostP tariff.
What happens if I join and buy a PostPay Bundle after the 1st of the month?
If you sign up after the 1st of the month the amount and resources will be prorated and will not expire. On the 1st of the next month you will receive full (bundles and minutes).
Will I be alerted in the event my bundle is about to exhaust?
Yes, you will receive a notification when your data is about to run out,the messages will be sent when you have 500MB, 75MB and 2MB.
Will I be alerted in the event my bundle is about to exhaust? Yes, You will receive a notifications when your data is about to run out, the messages will be sent when you have 500MB, 75MB and 2MB.
How do I stop auto-renewal?
To stop auto renew simply dial *544# and select stop auto renew. You will no longer be able to enjoy the preferential PostPay out of bundle rates. Once the bundle runs out normal data and voice rates will apply.